PRODUCT CLAIMS & RETURNS

We're sorry to hear something went wrong with your order. If you purchased shipping protection, you can easily file a claim through our partner Sam Shipping Protect.

How to File a Claim:

1. Click the button below to access the Sam Shipping Protect claims portal
2. Enter your order number and email address
3. Describe the issue and upload photos if needed
4. Submit your claim for review

Claims are typically reviewed within 24-48 hours.

Note: You'll need your order number to submit a claim. Check your order confirmation email if you need help finding it.