PRODUCT CLAIMS & RETURNS
We're sorry to hear something went wrong with your order. If you purchased shipping protection, you can easily file a claim through our partner Sam Shipping Protect.
How to File a Claim:
- Click the button below to access the Sam Shipping Protect claims portal
- Enter your order number and email address
- Submit your claim for review
Claims are typically reviewed within 24-48 hours.
Note: You'll need your order number to submit a claim. Check your order confirmation email if you need help finding it.